1. Overview
LoopMetric (“LoopMetric,” “we,” “us,” or “our”) provides Customer Success systems, workflow automation, and advisory services. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit loopmetriccs.com, contact us, schedule a call, or provide information in connection with a potential or active engagement.
2. Information we may collect
We may collect information you provide directly, including your name, business email, company, role, website, project goals, operational challenges, and other information submitted through contact, booking, or client intake forms. We do not ask clients to submit raw passwords through website forms.
If analytics or cookies are enabled, we may receive limited technical information such as device type, browser, referring page, pages viewed, and approximate location derived from an IP address. The exact tools used should be confirmed before launch.
3. How we use information
- Respond to inquiries and assess engagement fit
- Schedule and conduct calls
- Provide audits, implementation, advisory, and support
- Operate, maintain, secure, and improve the website and services
- Send service-related communications
- Meet legal, accounting, and contractual obligations
4. How information may be shared
We may share information with service providers that support business operations, such as website hosting, scheduling, email, forms, analytics, document management, payment, and automation platforms. These providers process information under their own terms and privacy practices. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction.
LoopMetric does not sell personal information. [LEGAL REVIEW: Confirm whether any analytics or advertising activity could be treated as “sharing” under applicable state privacy laws.]
5. Cookies and analytics
The website may use essential cookies and, if enabled, analytics technologies to understand website performance. [OWNER REVIEW: List the final analytics and cookie tools, describe opt-out choices, and add a cookie consent mechanism if required.]
6. Data retention and security
We retain information for as long as reasonably necessary for the purposes described here, to meet contractual and legal obligations, and to resolve disputes. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.
7. Your choices
You may request access to, correction of, or deletion of personal information, subject to legal and contractual limits. You may opt out of non-essential marketing communications using the instructions in those messages.
8. Third-party links
The website may link to third-party websites or services. Their privacy practices are governed by their own policies.
9. Children’s privacy
The website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children.
10. Changes
We may update this policy from time to time. The “Last updated” date will indicate the most recent revision.
11. Contact
Questions or privacy requests may be sent to hello@loopmetriccs.com. [OWNER REVIEW: Confirm the final privacy contact email and business mailing address.]